Frequently Asked Questions About
CureCast Patient Photo Management

Review the answers to our most frequently asked questions below.

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Yes — both. To share with a patient, select any photos, videos, docs, or before/after comparison and send directly via WhatsApp or email in one tap. Crucially, you do not need to save the patient’s phone number to your personal contacts — CureCast handles the share securely without exposing your personal information.

To share on Instagram, Facebook, or any other social media app installed on your device — add your clinic watermark and logo within CureCast first, then share directly via your device’s native share sheet. The photo never needs to be downloaded to your personal camera roll. Patient consent must be in place before any social media sharing.

Yes. All patient photos are stored with 256-bit encryption on HIPAA-certified Amazon AWS servers. Photos are never saved to personal devices. Staff access controls prevent photos being deleted, edited, or shared without a system password. We provide a signed Business Associate Agreement to all practices.

Yes. Send the patient a secure upload link via WhatsApp or sms or email directly from CureCast. If their phone number and email are saved in the app, the link is sent automatically in one tap. The patient uploads from their phone without installing any app. Photos, videos, and documents automatically appear in their file and you receive an instant push notification.

CureCast transforms consultations differently depending on whether the patient is new or returning.

For returning patients — open their photo timeline and instantly see every visit side by side chronologically. Create a before/after between any two visits in seconds — whether to resolve a conflict (“I don’t see any difference”) by showing documented photographic evidence, or to celebrate results by presenting the full transformation journey. The patient sees exactly what changed, when it changed, and how far they have come.

For new patients — search your before/after portfolio by procedure name, body area, or condition and show real results from your own practice that match exactly what the new patient is seeking. A patient considering rhinoplasty sees your rhinoplasty results. A patient wanting a “snatched waist” liposuction transformation sees your body contouring portfolio. Real photos from real patients — not stock images — build trust faster than any brochure.

Both workflows happen in under 3 seconds, from any device, during a live consultation.

Yes. Search by any procedure name — rhinoplasty, liposuction, breast augmentation, facelift, blepharoplasty — and every matching photo or video appears in under 3 seconds. You can also search by patient name, phone number, patient ID, or diagnosis. No manual browsing through folders or phone galleries. The same photo can appear in multiple procedure searches simultaneously — so a rhinoplasty photo tagged under both “rhinoplasty” and “ethnic rhinoplasty” shows up in both searches instantly.

No. CureCast includes unlimited storage for photos, videos, and documents on every plan — no per-file fees, no storage cap, and no surprise charges as your library grows. A busy aesthetic practice captures between 15,000 and 20,000 clinical photos per year per location. CureCast is built to handle this volume without any performance degradation. All files are stored on encrypted Amazon AWS S3 servers and are accessible from any device instantly.
Yes on both. CureCast is fully HIPAA compliant. Patient photos and health records are encrypted with 256-bit encryption both in transit and at rest, stored on HIPAA-certified Amazon AWS servers, and accessible only to authorised users with a complete audit log of all access. We provide a signed Business Associate Agreement (BAA) to all practices — a legal requirement under HIPAA for any software vendor that handles Protected Health Information (PHI). For UAE-based practices, CureCast meets equivalent international data privacy standards. Contact us to receive your BAA before or during your trial.
Yes. CureCast is built for multi-location practices. All clinic locations share one central photo library and patient database, with role-based access so each location only sees what they need. A doctor can review photos taken at any location from their own device in real time. SkinLab by Dr. Jamuna Pai, for example, operates CureCast across 20+ locations across India and the UAE from a single account. Location-specific access controls, multiple staff logins, and centralised billing are all included in the Practice plan.
Yes. CureCast has access controls built for clinic workflows. You can configure staff so they can capture and add photos to patient records, but cannot delete, edit, or share photos without a system password. This means your front desk or nursing staff can photograph patients and upload to the chart efficiently, while the doctor retains full control over what gets shared externally or removed. Access is controlled at the account level — the right people have the right permissions, nothing more.
Yes. CureCast automatically organises every patient’s photos by visit date, making before and after creation instant. Simply open a patient’s photo history, select any two photos from any two visits — whether one week apart or two years apart — and CureCast creates a side-by-side or overlay comparison in seconds. You can add your clinic watermark, logo, and custom text before saving it to your before/after portfolio or sharing it. The before and after is automatically saved to the patient’s file and to your treatment-specific portfolio for future consultations.
Yes — and this is CureCast’s core strength. You can find photos by any treatment name you define — whether that’s rhinoplasty, liposuction, breast augmentation, Botox, laser resurfacing, chemical peel, or any custom procedure name your practice uses. When a photo is added, it is tagged with the treatment name, diagnosis, body area, and date. During consultation, simply search by treatment name and every matching photo appears in under 3 seconds — making it effortless to show a new patient real results from the exact procedure they are considering.
Yes. You can migrate existing patient photos into CureCast in two ways. For bulk migration — your existing photos can be uploaded in batches from your computer, organised by patient name or folder. For ongoing capture — staff can photograph existing patient records and upload them directly through the app. During onboarding, our team assists you with migration planning so your historical records are accessible from day one. Most practices are fully migrated within one to two weeks.
Your patient data always belongs to you. If you decide to end your CureCast subscription, you can download all your patient photos and health records in bulk at any time — in batches, organised by patient, directly to your computer. We provide a full data export before your account is closed. You are never locked in or held hostage to your data. We recommend downloading a backup periodically regardless, which CureCast makes easy with one click from your dashboard.
No — and this is one of CureCast’s most important compliance features. When a staff member takes a photo through the CureCast app, it is uploaded directly and securely to your HIPAA-compliant AWS cloud storage. The photo is never saved to the device’s camera roll or gallery.This means if a staff member loses their phone, leaves the practice, or their device is accessed by someone else, your patient photos remain completely protected. Your clinic data stays in your account — not on personal devices.
Most practices are fully set up and capturing patient photos within 24 to 48 hours of signing up. CureCast is a cloud-based app — there is nothing to install on a server and no hardware to configure. Download the app on your phone or tablet, sign up on the website, and you can begin adding patients and capturing photos immediately. If you are migrating existing photos from another system or a phone gallery, our team helps you plan and execute that migration — most clinics complete their full photo history migration within one to two weeks. A 14-day free trial is available with no credit card required, so you can run the full setup before committing.
Yes. This is one of the most valuable features for aesthetic practices that struggle to collect post-operative photos from patients who don’t return for follow-up visits. From within the CureCast app, generate a secure upload link for any patient — if their phone number and email are saved in the app, the link is automatically sent via WhatsApp or email in one tap. The patient receives the link, uploads their photos, videos, or documents from their own phone without needing to install anything, and the files are automatically moved into that patient’s chart as a new entry on the date uploaded. You receive an instant push notification the moment a patient uploads. This makes it easy to build complete before/after documentation even when patients cannot visit the clinic in person.
CureCast is purpose-built for any specialty where clinical photography is central to patient care and consultation. Our primary users are plastic surgeons, cosmetic surgeons, dermatologists, and medical spas — but CureCast is also actively used by cosmetic dentists, orthodontists, orthopedic surgeons, ophthalmologists, and hair restoration clinics. If your practice takes patient photos before and after treatment — and needs to find, compare, or share those photos quickly and compliantly — CureCast works for you. The treatment tagging system is fully customisable, so any specialty can set up their own procedure names and workflows without any configuration from our side.
Yes. CureCast includes basic photo annotation tools — doctors can draw on photos and add textdirectly within the app. This is useful for marking areas of treatment, highlighting progress, or adding clinical notes directly to an image before saving it to the patient record or sharing it. The annotation tools are designed to be quick and practical for a clinical setting — straightforward enough for use during a patient consultation without slowing down the workflow.
CureCast works across all devices your clinic uses — iPhone, Android smartphones, iPad, Android tablets, and any desktop or laptop computer via a web browser. You use the same account credentials across all devices, and everything stays in sync in real time. A common workflow is: staff capture photos on a clinic smartphone, and the doctor reviews and presents them on an iPad or desktop during the consultation — all from the same shared account. There is no difference in data between devices — what your staff adds on the phone is instantly visible to the doctor on their tablet or computer.

The most important features include the ability to organize, find and compare medical photos from the smartphone, tablet and pc. Use those pictures for treatment, counseling and social media marketing.

  • Capture photos directly from mobile camera without saving it in the gallery of smartphone
  • Find photos by client name, diagnosis, treatment notes or phone number
  • Store Patient data in HIPAA compliant cloud server
  • Easily add logo and watermarks on before and after 
  • Create Before & After between any two client’s visits
  • Patient education albums for cross-selling
  • Overlay and slide before photos into after photos

In cosmetic practice, photos are very crucial to showcase the results to existing and potential new clients. Medical photo app allows you to organize, find and compare a client’s picture faster in three clicks. It can be easily adopted by medical staff whereas the owner can review the treatment progress remotely. It also helps you to build your before and after portfolio.

  • Boost sales revenue by finding the right picture during new patient consultation
  • Show Before & After photos from your app anytime anywhere
  • Resolve patient conflicts in no time
  • Improve patient consultation experience
  • Easily maintain patient privacy and share Before/After photos on social media
  • Review patient’s treatment photos before they entering the consultation room

CureCast is a clinical photography app that is compliant with HIPAA regulations. This means that you can organize, find and compare photos of your patients without having to worry about violating their privacy. In addition, the app is very user-friendly and easy to use.

  • Standardize tagging. Show the exact picture as the patient’s condition
  • Overlay and slide images for accurate comparisons
  • Remotely receive post-treatment photos
  • Bird’s eye view of therapist results of patients’ cosmetic treatments
  • Utilize your staff’s free time. Work with staff.
  • Easily share multiple photos with your patients.

The CureCast EMR system is backed up on a daily basis. This ensures that all data is securely stored and can be accessed in the event of a system failure, which has not happened since the inception of CureCast.

For every before and after stored in a patient file, a copy of it is stored in the before and after portfolio feature by treatment name. This feature allows you to build the before and after portfolio automatically by treatment name. You will be able to find and show before and after photos by treatment during counseling and consultation. 

Nobody tells you this but we do! Get Single Click Cancelation option on CureCast. Yes, we offer something good to our clients who wish to bid adios. We provide you the option of downloading photos in batches and entire data in excel if ever, for any reason, you decide to stop using our services.

Digital Marketing can cost a bomb for Plastic Surgery Practitioners. How about knowing that you can publicise your practice directly from CureCast EMR without shelling out extra to Digital Marketing agencies? CureCast complies with HIPAA privacy regulations by providing photo editing tools to hide patient identity before sharing on social media. Provide your potential clients the illustrations of the result they can expect from you. Add text to describe the treatment, logo of your practice and share hipaa compliant medical Before and After photos of a variety of treatment scenarios. Let the pictures do the talking.

CureCast EMR allows you to create Before and After on the spot during new patient counseling. CureCast EMR automatically builds your Before & After portfolio by treatment name. Plastic surgeons slide over Before and After photos to explain results and resolve conflicts. There is a 3 step process.

All the patient data in CureCast EMR is encrypted in transit during upload and retrieval from Amazon EC2 and S3 servers. Patient’s photos are also stored in encrypted format unlike dropbox, google drive or iCloud storage. These servers are highly secure and compliant with HIPAA regulations.

Yes, with CureCast’s online feature, front office staff and doctors can work together on the same patient’s live data using different computer, tablets and mobile app. 

Your patient records are stored in a secure, HIPAA-compliant server and database. Your data can only be accessed by your credentials. Your passwords are also stored in our database in encrypted format. The data is backed up daily to ensure its safety.

Yes, with CureCast’s mobile app, you can access your patient’s real-time live data and clinical information from anywhere using your android smartphone, iPhone, iPad, android tablet, pc or mac book.

Yes, CureCast is a HIPAA-compliant medical practice management software. Your data is stored on hipaa compliant amazon web services EC2 and S3 servers. All of your patient’s data are encrypted in transit and patient’s photos are stored in encrypted format. In whitelabel solutions, we provide branding and private servers in your choice of country.