Can patients use their own phones for follow-up photos?

Yes. Patients can photograph themselves on their own phones. What matters for your practice is how the photo reaches you and where you store it.

Is it a HIPAA violation if a patient texts us a photo?

Not by itself. The risk starts with what your team does next. Move the photo to the patient record, delete it from the phone and send the patient your secure method for next time.

How many photos should we ask for?

No more than you need. Ask for the views your provider uses at in-office visits, plus one wide photo. A short list gets better compliance from patients.

Should patients use the front camera?

Not if they can avoid it. A family member using the back camera can hold the phone straighter and farther away. If the patient is alone, a phone stand at chest height helps.